It maintains focus on:

  • Productive activity to acquire, grow, and retain
  • Profitable relationships with functionality for sales planning and forecasting, territories, accounts, contacts, activities, opportunities, quotations, orders, product configuration, pricing, billing, and contracts and Maximize customer loyalty
  • Reduce costs
  • Boost revenue by transforming your interaction center into a strategic delivery channel for marketing, sales, and service efforts across all contact channels.
  • It helps in maintaining good report with customers and company thus enhancing the productivity at all functional stages.